Shipping & Returns

PAYMENT

 We accept the following credit cards directly with our account: Visa, Master card etc. For the first time customers, Please make sure to place your order to your billing address, or we will deny your transaction.

 We also take orders paid by Western Union and Bank Transfer, If you want to pay by them,please feel free to contact us for details.

 Please read the following information for more details before you shop with us:

 1. You should confirm that the card that are being used are yours or that you have been specifically authorized by the owner of the cards to use them. All cards holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-delivery.

 2. We take all possible measures, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

 3. We take all reasonable care to make our Site secure. All transactions on this site are processed using Secure Socket Layer (SSL) technology via our secure server. If you are a user of our store, we will securely store your credit card details on our systems. These details will be fully encrypted and only used to process card transactions which you have initiated.

Notes:

For security purposes, your shipping address should be the same as your billing address (as shown on your monthly credit card billing statement); Some time if your information is wrong, it may be failed payment, then please go back and place a new order to pay for it again, it will be ok.

SHIPPING

1. Shipping method

We have these shipping methods
  1.Airmail
  2.EMS express
  3.DHL/TNT/UPS/Others

2. Shipping time
Shipping Methods

Area

Time

Airmail

United States, Canada

6-14 business days

Australia, New Zealand, Singapore

5-11 business days

United Kingdom, France, Spain, Germany,Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden,Switzerland

7-15 business days

Italy, Brazil

10-25 business days

Other countries

7-15 business days

EMS

3-6 business days to worldwide

DHL/UPS

2-3business days

3. About Airmail

 Airmail (or air mail) is mail that is transported by aircraft. It typically arrives more quickly than surface mail, and usually costs more to send. Airmail may be the only option for sending mail to some destinations, such as overseas etc.

 Register Airmail is the mail which you can get the tracking number to track it on the website.

 More about airmail, please visit Wikipedia: http://en.wikipedia.org/wiki/Airmail

 If you have any question about our service, please go to our support forum to post questions, our service team will reply you immediately.

TRACKING

 Below are the links of some common tracking websites:

Airmail register
Here you can track your cargo via the post websites for over 90 countries:http://www.track-trace.com/post

UPS
http://www.ups.com/content/us/en/index.jsx (English).
http://www.ups.com/content/br/pt/index.jsx (Portuguese).
http://www.ups.com/content/ar/es/index.jsx (Spanish).

EMS
http://www.ems.com.cn/english-main.jsp (English).

FEDEX
http://www.fedex.com/us/ (English). http://www.fedex.com/us_espanol/ (Spanish).

DHL
http://www.dhl.com/publish/g0/en.high.html?main_index=yes (English).
http://www.dhl.com.ar/publish/ar/es.high.html (Spanish).
http://www.dhl.com.br/publish/br/pt.high.html (Portuguese).

TNT
http://www.tnt.com/country/en_us.html (English).
http://www.tnt.com/country/es_ar.html (Spanish).
http://www.tnt.com/country/pt_br.html (Portuguese).

 

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